Bartell Drugs
7205 267th St NW, Stanwood, WA 98292, USA
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7205 267th St NW, Stanwood, WA 98292, USASee Your Business Here!
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I’ve had prescriptions filled there for 20 years and it used to be a great pharmacy. Now no one answers the phone, and you leave a message and no one calls you back. Recently I had a new prescription sent over there Thursday morning. I wanted to use a RX coupon so I called and left a message. It didn’t show up on my account as ready until late on Friday. I decided to pick it up first thing on Saturday after checking online and calling for store hours. Both said it opened at 9:00. I arrived then and it was closed for the entire weekend. It’s one thing to cut store hours, but at least update it online and the recorded phone message for hours. Sigh! I’m done going there. The only reason I’m giving it 2 stars is I have liked their online vaccine appointments.
Can’t believe they’ve decided to close the pharmacy on the weekends ever since Rite Aid bought them out. Never mind the fact they hardly ever answer the phone even before they were bought out. Absolutely ridiculous and super slow. I am done with this pharmacy. If I could only get my prescriptions faxed over to another pharmacy but oh yeahhhhhh they’re not open on the weekends like normal better pharmacies…
Just like everyone else that has given this pharmacy a poor rating. They are slow, don’t answer the phone, bad hours. Switching to a new pharmacy today.
The pharmacy changes their hours by putting a note on the drive up window, such as “closed Saturdays”. Even the store personnel gives out the wrong information! Very frustrating! They are now closing at 5:00 pm but do not answer their phone at 4:45pm ….are they leaving early? Unacceptable service for important medical RX pick-up. Do not use this store!!!!as I was complaining to the supervisor all’s she said was for me to call corporate and complain! No customer care at all. Horrible treatment.
WORST PHARMACY EVER!!!! They never answer their phones!!!! ever. I understand there's staffing issues etc but to never answer your phone? I am a nurse and when it comes to Healthcare services this is unacceptable. People can wait for a phone call to be answered and placed on hold. It's really not that difficult.